Terms of sale
TERMS OF SALE
These terms of sale establish the order, payment, delivery and recall, or complaint procedure for the goods which are offered on our website. The Distributor (Seller) of the products offered in the EGAMER webshop (hereinafter: goods) is KUPI KEY d.o.o., and the Buyer of goods is a visitor of the Internet catalog, who chooses at least one product, fills out an electronic order form and sends it to the Seller.
The goods are ordered through an electronic form and by telephone. The Buyer has to fill out a Profile, which contains basic information regarding the payment and delivery of requested products, and he will be notified via e-mail about the executed order.
After selecting a product, you can click on its details and find out everything about it and take a closer look, and if you want to buy it just click on the basket and it will be immediately transferred there. In the basked you can choose the quantity and also cancel the purchase. Your basket is visible and available at all times, and you can continue to leisurely browse our store. After you're done shopping, return to your basket and select “complete order”. The notification on the successful purchase is sent to your e-mail address.
Payment methods are as follows:
1. Credit Cards
Diners Club, Visa, MasterCard and Maestro (one-time payments)
While conducting payments on our web shop you are using CorvusPay – an advanced system for secure acceptance of credit cards on the Internet.
Payment is made through PayPal - directly from the funds you have in your PayPal account or through the credit cards available to you at PayPal.
3. Bank transfer
When you choose this payment method, you will receive an order confirmation with all the information you need to make a payment. You can then make payments by using internet banking or by the way you normally pay your bills - via bank, mail, post office or similar.
Upon receipt of payment we will send you ordered items.
3. Cash on delivery
Payment is made when picking up the goods and is paid to the delivery person.
Various messages are automatically sent to the user's e-mail address after the completed activities (confirmation of registration, confirmation of order, notification of delivery or cancellation, confirmation of charge card or cancellation of transaction). It is the responsibility of the user to provide correct information about a valid e-mail address. There are no costs for remote communications.
EU-specific legislation, from 15 February 2016 across the EU, will make it possible to resolve online shopping disputes through the ODR platform, which you can access here. This means that if you encounter a problem while shopping online within the EU (defective product, inability to replace products, etc.) you can file your complaint in the quicker and easier way at the link above. The platform can be used by both consumers and traders, and can be filed in any of the 23 official EU languages.